International Visitor Survey Traveling to Japan in a Post COVID-19

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* 1. Are there any ongoing MICE projects at your company or which you are working with your client?

Yes

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* 2. If "YES", please advise which sector of MICE project is it? (check all that apply )

Meeting

Incentive

Conference

Event

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* 3. If "YES", please advise which destination is planned? (check all that apply)

Domestic

International

Virtual (not travel)

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* 4. If "YES", please advise why you chose that destination (free comments)

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* 5. If "NO," when are you most likely to work on a MICE project?

within 3months

within 6months

within a year

later than a year

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* 6. How motivated are you/your company to re-sell Japan as a destination?

Immediately after the travel restrictions are lifted

Consider it after travel conditions and environment improvement

No idea yet

Reluctant at this moment

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* 7. How important do you think the following items are regarding the travel conditions and environment for resuming the business to our destination, Japan?

	Important	Not important	I do not know
Clarification of cancellation rules & policies when re-routing or canceling the remaining journey when a positive PCR test is obtained and/or if the guests/travelers were in close contact with the infected individual.	Clarification of cancellation rules & policies when re-routing or canceling the remaining journey when a positive PCR test is obtained and/or if the guests/travelers were in close contact with the infected individual. Important	Clarification of cancellation rules & policies when re-routing or canceling the remaining journey when a positive PCR test is obtained and/or if the guests/travelers were in close contact with the infected individual. Not important	Clarification of cancellation rules & policies when re-routing or canceling the remaining journey when a positive PCR test is obtained and/or if the guests/travelers were in close contact with the infected individual. I do not know
Development of medical treatment system when testing positive with PCR test during travel.	Development of medical treatment system when testing positive with PCR test during travel. Important	Development of medical treatment system when testing positive with PCR test during travel. Not important	Development of medical treatment system when testing positive with PCR test during travel. I do not know
Development of vaccine for COVID-19 and/or vaccination schedule.	Development of vaccine for COVID-19 and/or vaccination schedule. Important	Development of vaccine for COVID-19 and/or vaccination schedule. Not important	Development of vaccine for COVID-19 and/or vaccination schedule. I do not know
Implementation of PCR tests when entering Japan (Airports/Ports Immigration)	Implementation of PCR tests when entering Japan (Airports/Ports Immigration) Important	Implementation of PCR tests when entering Japan (Airports/Ports Immigration) Not important	Implementation of PCR tests when entering Japan (Airports/Ports Immigration) I do not know
When COVID-19 spread has ended in Japan	When COVID-19 spread has ended in Japan Important	When COVID-19 spread has ended in Japan Not important	When COVID-19 spread has ended in Japan I do not know
When COVID-19 spread is over in your country	When COVID-19 spread is over in your country Important	When COVID-19 spread is over in your country Not important	When COVID-19 spread is over in your country I do not know
Announcement of the number of infected individuals in Japan and at each local regions.	Announcement of the number of infected individuals in Japan and at each local regions. Important	Announcement of the number of infected individuals in Japan and at each local regions. Not important	Announcement of the number of infected individuals in Japan and at each local regions. I do not know

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* 8. How important do you think the following items are regarding the travel conditions and environment for resuming the leisure business to our destination, Japan?

	Important	Not important	I do not know
Disinfection of all visiting spots/destination (such as rooms of accommodation, seats of transportation, restaurants, etc.)	Disinfection of all visiting spots/destination (such as rooms of accommodation, seats of transportation, restaurants, etc.) Important	Disinfection of all visiting spots/destination (such as rooms of accommodation, seats of transportation, restaurants, etc.) Not important	Disinfection of all visiting spots/destination (such as rooms of accommodation, seats of transportation, restaurants, etc.) I do not know
Preparation of safety protocol manuals and visual supports by the service providers/suppliers (such as accommodation facilities, transportation, interpreter guides, restaurants, etc.)	Preparation of safety protocol manuals and visual supports by the service providers/suppliers (such as accommodation facilities, transportation, interpreter guides, restaurants, etc.) Important	Preparation of safety protocol manuals and visual supports by the service providers/suppliers (such as accommodation facilities, transportation, interpreter guides, restaurants, etc.) Not important	Preparation of safety protocol manuals and visual supports by the service providers/suppliers (such as accommodation facilities, transportation, interpreter guides, restaurants, etc.) I do not know
Implementation of PCR tests towards all employees of our service providers/suppliers (such as accommodation facilities, transportation, interpreter guides, restaurants, etc.)	Implementation of PCR tests towards all employees of our service providers/suppliers (such as accommodation facilities, transportation, interpreter guides, restaurants, etc.) Important	Implementation of PCR tests towards all employees of our service providers/suppliers (such as accommodation facilities, transportation, interpreter guides, restaurants, etc.) Not important	Implementation of PCR tests towards all employees of our service providers/suppliers (such as accommodation facilities, transportation, interpreter guides, restaurants, etc.) I do not know
Restriction of seat capacity and limiting the use of available seats on chartered vehicles.	Restriction of seat capacity and limiting the use of available seats on chartered vehicles. Important	Restriction of seat capacity and limiting the use of available seats on chartered vehicles. Not important	Restriction of seat capacity and limiting the use of available seats on chartered vehicles. I do not know
Use of “smartphone apps” that enables you to receive notifications about the possibility of contact with someone infected to COVID19.	Use of “smartphone apps” that enables you to receive notifications about the possibility of contact with someone infected to COVID19. Important	Use of “smartphone apps” that enables you to receive notifications about the possibility of contact with someone infected to COVID19. Not important	Use of “smartphone apps” that enables you to receive notifications about the possibility of contact with someone infected to COVID19. I do not know
Use of the “contact tracking apps” for all your guests/travelers	Use of the “contact tracking apps” for all your guests/travelers Important	Use of the “contact tracking apps” for all your guests/travelers Not important	Use of the “contact tracking apps” for all your guests/travelers I do not know
Whether the guests are welcomed by the local residents of the visiting region.	Whether the guests are welcomed by the local residents of the visiting region. Important	Whether the guests are welcomed by the local residents of the visiting region. Not important	Whether the guests are welcomed by the local residents of the visiting region. I do not know
Non-social contact" during check-in/out procedures and payment support at hotels.	Non-social contact" during check-in/out procedures and payment support at hotels. Important	Non-social contact" during check-in/out procedures and payment support at hotels. Not important	Non-social contact" during check-in/out procedures and payment support at hotels. I do not know
Introduction of "Non-social contact communication tools” at the destination such as Audio Guidance instead of human guide/interpreter.	Introduction of "Non-social contact communication tools” at the destination such as Audio Guidance instead of human guide/interpreter. Important	Introduction of "Non-social contact communication tools” at the destination such as Audio Guidance instead of human guide/interpreter. Not important	Introduction of "Non-social contact communication tools” at the destination such as Audio Guidance instead of human guide/interpreter. I do not know

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* 9. Please advise if there are any other items other than the above which may be important to resume the business to our destination, Japan. (free comments)

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* 10. From the infection prevention point of view, do you think that the following requests will be agreed and accepted by your guests/travelers?

	Acceptable	Not acceptable	I do not know
All guests to limit the amount of conversation to prevent droplet transmissions while riding vehicles/trains or boarding planes during their stay in Japan	All guests to limit the amount of conversation to prevent droplet transmissions while riding vehicles/trains or boarding planes during their stay in Japan Acceptable	All guests to limit the amount of conversation to prevent droplet transmissions while riding vehicles/trains or boarding planes during their stay in Japan Not acceptable	All guests to limit the amount of conversation to prevent droplet transmissions while riding vehicles/trains or boarding planes during their stay in Japan I do not know
All guests to focus further on monitoring their daily physical conditions and report their temperature as a daily routine.	All guests to focus further on monitoring their daily physical conditions and report their temperature as a daily routine. Acceptable	All guests to focus further on monitoring their daily physical conditions and report their temperature as a daily routine. Not acceptable	All guests to focus further on monitoring their daily physical conditions and report their temperature as a daily routine. I do not know
Any guests traveling in Japan with potential COVID19 symptoms such as fever over 37.5 degrees Celsius, strong fatigue, shortness of breath or difficulty breathing, cough, new loss of taste or smell etc., your guest(s) will be quarantined for medical treatment re-routing the rest of the travel.	Any guests traveling in Japan with potential COVID19 symptoms such as fever over 37.5 degrees Celsius, strong fatigue, shortness of breath or difficulty breathing, cough, new loss of taste or smell etc., your guest(s) will be quarantined for medical treatment re-routing the rest of the travel. Acceptable	Any guests traveling in Japan with potential COVID19 symptoms such as fever over 37.5 degrees Celsius, strong fatigue, shortness of breath or difficulty breathing, cough, new loss of taste or smell etc., your guest(s) will be quarantined for medical treatment re-routing the rest of the travel. Not acceptable	Any guests traveling in Japan with potential COVID19 symptoms such as fever over 37.5 degrees Celsius, strong fatigue, shortness of breath or difficulty breathing, cough, new loss of taste or smell etc., your guest(s) will be quarantined for medical treatment re-routing the rest of the travel. I do not know
All guests to wear masks covering the mouth and nose while thier stay in Japan.	All guests to wear masks covering the mouth and nose while thier stay in Japan. Acceptable	All guests to wear masks covering the mouth and nose while thier stay in Japan. Not acceptable	All guests to wear masks covering the mouth and nose while thier stay in Japan. I do not know
All guests to wash and sanitize the hands & receive body temperture check everytime entering any accommodation, restaurant, facilities.	All guests to wash and sanitize the hands & receive body temperture check everytime entering any accommodation, restaurant, facilities. Acceptable	All guests to wash and sanitize the hands & receive body temperture check everytime entering any accommodation, restaurant, facilities. Not acceptable	All guests to wash and sanitize the hands & receive body temperture check everytime entering any accommodation, restaurant, facilities. I do not know
Providing meals with “set menus” at restaurants (avoiding buffet style services)	Providing meals with “set menus” at restaurants (avoiding buffet style services) Acceptable	Providing meals with “set menus” at restaurants (avoiding buffet style services) Not acceptable	Providing meals with “set menus” at restaurants (avoiding buffet style services) I do not know

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* 11. Please advise what you/your company is currently working on or planning to work on in the future. (check all that apply)

Planning & Developing of new travel products

Promotion/Publication via SNS and/or email, news magazines etc.

Holding online Seminars and Events

Planning & Developing of new services other than travel products

Providing online virtual travel and/or interaction experiences using VR, AR, etc.
*Others

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* 12. Do you think the MICE industry will change in response to the new life with COVID-19 in the future?

Yes

№

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* 13. If "YES", how do you think the MICE style to change in the future?

Preference for travel to more nature-based destinations

Shifting to more Hybrid Events than real meetings/travels.

Shifting to more Virtual Events than real meetings/travels.

Increase in demand for traveling in smaller groups

Increase in demand for traveling in multiple groups.

Others（Free comments）

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* 14. If you choose " Shifting to more Hybrid", what ratio of real to virtual do you predict? (Free comments)

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* 15. If you answered "No" or "I don't know” to the previous question, if a Japanese insurance company could prepare a travel insurance combining COVID-19 insurance as well as regular insurance services, would you recommend it to your clients? (Caution: Insurance cannot be purchased from overseas = only sold upon guests' arrival)

Yes I would

No I would not

I do not know

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* 16. Please advise about the overseas travel insurance in your country. In Japan if the guests/travelers are infected with COVID-19, not only the guests/travelers but also the accompanying guest(s), as a close contact, will be isolated for 2 weeks. If the result of the PCR Test was negative for the accompanying guest(s), will the insurance cover the additional travel costs (cancellation fees, additional accommodation fees, etc.) as well as the cost for medical treatment?

Yes

I do not know

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* 17. In order to support the smooth resumption of travel to Japan and fully support the safety/security towards the guests, we are considering a total travel support service which includes PCR Tests.Will you/your company be able to collaborate with your local medical institutions to handle PCR Tests and its certificate issuance, along with the regular travel arrangements such as airline tickets and land arrangements?

Yes it's possible

No it's not possible

I do not know

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* 18. Do you/your company think is a need for a “tour package” consisting of PCR Test, results certificate issuance with the travel products?

Yes

I do not know

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* 19. Please let us know if your country already has such similar services mentioned above to assist your guests/travelers for traveling abroad.

Yes

I do not know