Send surveys to a list of customers

Developed by SurveyMonkey

Automatically Send a Survey to a Customer List

Identify the people you’d like to reach in a list. Create or copy a survey to send to them, or take advantage of one of our templates. Your customizable email message will generate automatically.

Easy tracking - Map fields back to Zendesk fields (Admins only)

Save and share the data you’d like to highlight, through Zendesk.

How to Install

  • Connect SurveyMonkey to Zendesk.
  • Which list of contacts you’d like to send survey to.
  • Pick from a template or choose an existing survey.
  • Map survey fields back to Zendesk.
  • Review your email message, and send.

Note: This app requires the customer lists feature enabled on your Zendesk Support account.

Need more help? Visit the Help Center.


Field Mapping
Automatically Send Surveys
Trigger Instant Feedback


This app requires access to:
  • Create or edit collectors for surveys in your account
  • View your surveys and those shared with you
  • View collectors for your surveys and those shared with you

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